General terms and conditions

1/ Our Services

Bare pitch

This is a bare pitch for your tent, caravan or motorhome.

Your stay is calculated on the basis of a basic package which includes the location, the person(s) planned according to the package, your installation, your vehicle and access to the reception facilities, entertainment and sanitary facilities. Additional costs (additional person, additional vehicle, pets, etc.) are not included in the package and will be added to it.

Comfort package +80m²: 1 pitch +80m² for 2 people, electricity 10A, 1 motorhome or 1 car with a tent or caravan.

Comfort Plus package +120m²: 1 pitch +120m² for 2 people, 10A electricity, 1 motorhome or 1 car with a tent or caravan.

Rented Accommodation

Our prices include the people (according to the capacity of the accommodation), water, gas, electricity, a vehicle, access to the infrastructures in terms of reception, activities and sanitary facilities.

Your accommodation must be put back in order at the time of your departure.

Your wishes for a precise pitch or accommodation at the campsite can be met according to our availability at the time of your arrival.

Delivery keys

It shall be between 16h00 to 19h00.

Related Activities

All the activities mentioned in this document, whether free or for a fee, may be in certain circumstances independent of our will modified or cancelled when you arrive at the campsite. In this case, we cannot be held responsible for such an occurrence.

Extra charges

Regardless of the formula adopted, additional fees will be charged for additional vehicles, animals, etc.

Visitors are not allowed on the campsite.

Our prices include VAT and do not include tourist tax. The tax is charged at the same time as your accommodation. It is non-modifiable and non-refundable upon arrival on the site. It is to be paid on arrival at the site.

2/ Payment for the Stay

Modes of payment accepted

As a deposit or balance, you can pay for your booking or your stay using the following payment methods:

By French bank cheque,cash order, bank card.

Terms of Payment

All requests for a firm booking from the buyer must be indicated in writing and be provided with the following:

• Payment of a deposit including 30% of the costs of the stay
• And the payment for cancellation insurance (when taken out).

This booking is only of contractual value when the buyer has received a booking confirmation issued by the campsite.

The balance of the stay must be paid 30 days before the stay begins at the latest. In the case where the balance has not been paid on the deadlines indicated, the booking shall be considered as cancelled, and the cancellation terms indicated below shall apply.

3/ Last minute booking

Any booking made within a period of 30 days before the date of arrival must be paid in full, using a bank card only.

4/ Late arrival or early departure

In case of a late arrival or early departure, with respect to the dates mentioned on your booking voucher, the total amount of the stay shall remain due. You shall not be entitled to claim any refund for the part of the stay not actually used.

5/ No arrival at the campsite

In the case where no one comes to the campsite within a period of 48 hours from the beginning of your stay, and without any proof and/or news of your arrival, we shall be able to reallocate your accommodation. We shall keep the fees as per our cancellation terms.

6/ Cancellation

Due to the buyer:

All cancellations must be notified by post, which shall go into effect on the date of receipt of the letter.

• More than 30 days before arrival, the amount of the deposit shall be kept by the campsite.
• Less than 30 days before your arrival, the total amount of the rented accommodation, booking fees and insurance fee shall be kept.

For possible damages, we ask you to take out cancellation or stay interruption insurance at the time of your booking.

Because of the campsite:

If the campsite is required to cancel its services for the rental of bare pitches and/or rental accommodation on any site listed in this brochure, any contractor who has received his confirmation of stay, will be notified by registered letter and then reimbursed in full up to the amount he has paid.

7/ Deposit

For rented accommodation, you will be requested to pay a deposit of 500 EUR on your arrival, which will be returned to you at the end of the stay, no later than eight days by post from the date of your departure.

The campsite reserves the right to keep part or the total amount of the deposit in case of deterioration of the accommodation and its contents and/or facilities at the campsite.

The campsite also reserves the right to deduct the sum of 80 euros (for lodges) and 60 euros (for all other rentals) to compensate for cleaning costs if it has not been carried out at the time of departure.

8/ Minors

Minors unaccompanied by their parents are not accepted in our campsite.

9/ Pets

Dogs and cats (except category 1 and 2 dogs) are allowed on the bare pitches, only 1 dog under 15kg is allowed in our accommodation.

We require that dogs be kept on a leash on the grounds of the campsite.

Make sure to respect the hygiene and environment of the campsite. Walks for small needs will be outside the campsite.

Noise pollution is not tolerated. Under no circumstances will dogs be left alone in the rentals or bare pitches.

The health record must be presented on arrival at the campsite. Rabies vaccinations and a tattoo certificate are mandatory.

10/ Claims

Any possible claim with respect to a stay must be specified in writing and sent by registered letter with acknowledgement of receipt within 20 days following your stay.